A real inbox. A real human on the other end.
No ticket system, no bot. Messages go to a real inbox and get read by a person. Response times vary by topic.
Send a message
Inbox open
Direct email
santriwanati@gmail.comResponse times
~1 day
Bug reports
~24 hrs
Takedown requests
~2 days
General enquiries
~1 week
Press / partnership
For creators
If you'd like content removed, select Takedown as the topic and include the original post URL. We process takedown requests within 24 hours.
Languages
We reply in English or Bahasa Indonesia — whichever you write in.
Before you write
Is the service down?
Check that the URL is public and the content hasn't been deleted.
Can you add support for [platform]?
Possibly — open a General enquiry with the platform name and a sample URL.
I found a bug.
Send us the URL that failed and what you expected to happen. Screenshots help.